Privacy Policy

1. Overview

Rough River Guide ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

From Public Users (App Users)

When you use the Rough River Guide app as a general user, we may collect:

• Device Information: Device type, operating system version, and unique device identifiers for analytics purposes
• Usage Data: How you interact with the app, pages viewed, features used, and general usage patterns
• Location Data: Only when you explicitly grant permission, to show nearby listings and provide directions
• Favorites and Preferences: Listings and events you save, stored locally on your device

Public users are not required to create an account or provide personal information to use the app.

From Admin Users

When you access the admin portal, we collect:

• Account Information: Email address used for authentication
• Authentication Data: Login timestamps and session information
• Audit Logs: Records of administrative actions (creating, editing, deleting content) for accountability and security
• Terms Acceptance: Record of when you accepted our Terms of Service

3. How We Use Information

We use collected information to:

• Provide and maintain the Service
• Display relevant listings, events, and content
• Improve app performance and user experience
• Ensure security and prevent unauthorized access
• Monitor admin activity for quality control and security
• Analyze usage trends to improve features
• Respond to your inquiries or support requests

4. Third-Party Services

We use trusted third-party services to operate the Service:

• Google Firebase: Authentication, database, and cloud storage
• Google Maps: Location services and mapping features
• Vercel: Web hosting and deployment
• Expo: Mobile app development and distribution

These services may collect information according to their own privacy policies. We encourage you to review their policies:

• Google Privacy Policy
• Vercel Privacy Policy
• Expo Privacy Policy

5. Cookies and Tracking

Our website may use cookies and similar technologies for:

• Maintaining your session when logged into the admin portal
• Remembering your preferences
• Understanding how you use the website

You can control cookie settings through your browser. Disabling cookies may affect some features of the admin portal.

6. Data Retention

We retain information for as long as necessary to provide the Service and fulfill the purposes described in this policy:

• Analytics Data: Retained in aggregate form for up to 24 months
• Admin Audit Logs: Retained for security and compliance purposes
• Account Information: Retained while the account is active

Local data (favorites, preferences) stored on your device remains under your control and can be deleted by uninstalling the app or clearing app data.

7. Data Security

We implement reasonable security measures to protect your information, including:

• Secure HTTPS connections
• Authentication and access controls for admin functions
• Regular security reviews

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Your Rights

Depending on your location, you may have certain rights regarding your information:

• Access: Request a copy of information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-Out: Opt out of certain data collection (e.g., location services)

To exercise these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• For admin users, requiring re-acceptance of terms if changes are material

Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: